11
Tracking for Bottom-Line Results
Consider what we have accomplished thus far in the PROACT Root Cause Analysis (RCA) process:
Established management systems to support RCA
Conducted an Opportunity Analysis (OA) or Failure Modes and Effects Analysis (FMEA)
Developed a data preservation strategy
Organized an ideal RCA team
Utilized a disciplined method to identify accurate root causes
Prepared a formal RCA report and presentation for management
Defined which corrective actions will be implemented.
This is an immense amount of work and an accomplishment in and of itself. However, success is not defined as identifying root causes and developing recommendations. Something has to improve as a result of implementing the recommendations!
Always ...
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