Root Cause Analysis, 5th Edition

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Do Human Performance “Learning Teams” Make RCA Obsolete?

Is RCA “Old School and Obsolete?”

We have been fortunate in our careers to apply our PROACT methodology in many types of industries around the world. After all, as stated earlier, the nature of the bad outcome is irrelevant because the manner, in which we think through how and why it came to be, is the same.

However, when we ventured into the world of Human Performance Improvement (HPI), we recognized very quickly that a different paradigm existed related to the value of Root Cause Analysis (RCA). We will focus on these perceived differences in this chapter and determine why some in these two fields see RCA so differently.

While attending an HPI conference, we listened to noted ...