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Case Histories
This chapter puts into practice what this text has described in theory thus far. We have described in detail the Root Cause Analysis (RCA) method and provided some academic examples to further your understanding of the concepts.
The following case studies are a result of having the right combination of management support, the ideal RCA team, and proper application of the RCA methodology. RCI commends the submitters of these case histories for their courage in allowing others to learn from their experiences. These corporations and their RCA efforts have proven what a well-focused organization can accomplish with the creative and innovative minds of its workforce.
As you read through the summaries of these actual case histories, ...
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