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Salesforce B2C Solution Architect's Handbook - Second Edition
book

Salesforce B2C Solution Architect's Handbook - Second Edition

by Mike King, Melissa Murphy
May 2024
Intermediate to advanced
464 pages
14h
English
Packt Publishing
Content preview from Salesforce B2C Solution Architect's Handbook - Second Edition

Part 2: Architecture of Customer 360 Solutions

This is the heart of B2C Solution Architecture. This part takes what we learned about the various Salesforce products in the ecosystem and starts to draw it all together. We’ll start by focusing on how to build a successful team, structure discovery, analyze requirements, and document a technical solution. We’ll cover integration options, including Salesforce productized connectors and integration accelerators, as well as middleware-based integration solutions. We’ll also cover customer data architecture best practices and business scenarios built on the Customer 360 ecosystem. Finally, the complexities introduced by larger enterprises will form the basis of the last chapter of this part.

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Publisher Resources

ISBN: 9781804619902