September 2014
Intermediate to advanced
454 pages
9h 7m
English
Content preview from Salesforce.com customization handbookBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 1. Getting Started with Salesforce
The chapter starts with an overview of the Salesforce CRM and its architecture and takes the discussion forward to the various products of Salesforce.com. We will discuss ways to streamline sales processes and improve collaboration in an organization. By the end of this chapter, you will have learned how to create a Salesforce developer account. The following topics will be covered in this chapter:
- Overview of the Salesforce CRM
- Architecture of Salesforce
- Various products of Salesforce
- Streamlining the sales process
- Improving collaboration in your organization
- What makes Salesforce the most innovative company
- Creating a Salesforce developer account
Overview of the Salesforce CRM
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.