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Salesforce.com customization handbook
book

Salesforce.com customization handbook

by Rakesh Gupta, Sagar Pareek
September 2014
Intermediate to advanced
454 pages
9h 7m
English
Packt Publishing
Content preview from Salesforce.com customization handbook

Posting e-mail to Chatter groups

You can allow group users to send e-mails to Salesforce, and this message can be posted to a particular group. In order to do this, you first need to enable Post by Email in the Chatter settings menu. To enable the Post by Email feature, follow these steps:

  1. Navigate to Setup | Customize | Chatter | Email Settings.
  2. Under General Settings, select the Post by email checkbox and also Allow Posts via Email to allow the user to reply from their local e-mail client whenever they get any notification related to a group activity, as shown in the following screenshot:
    Posting e-mail to Chatter groups
  3. Click on Save.
  4. Now, navigate to Chatter | Groups | Dreamforce ...
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Publisher Resources

ISBN: 9781849685986