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Salesforce.com customization handbook
book

Salesforce.com customization handbook

by Rakesh Gupta, Sagar Pareek
September 2014
Intermediate to advanced
454 pages
9h 7m
English
Packt Publishing
Content preview from Salesforce.com customization handbook

Tracking the history

If a record is accessible by many users, then it's a tedious job to track and maintain the field history. For example, the amount field in opportunity is very important, and an organization will want to keep track of the users that change the amount value. A simple solution is to enable the field-history-tracking option for those objects. You can maintain a history of the changes made to the fields in the records of the objects in Salesforce for custom objects and the following standard objects as well:

  • Accounts
  • Cases
  • Contacts
  • Entitlements
  • Service contracts
  • Contract line items
  • Contracts
  • Leads
  • Opportunities
  • Articles
  • Solutions

Here, we will enable the field-history-tracking option for the Event Registration object. To enable this, follow ...

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Publisher Resources

ISBN: 9781849685986