September 2014
Intermediate to advanced
454 pages
9h 7m
English
Content preview from Salesforce.com customization handbookBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
An e-mail template
An e-mail template represents a template for an e-mail. E-mail templates are used with automated and non-automated e-mails sent from the Salesforce organization. Let's start with an example where the VP of marketing wants to get all the details of each participant who has registered for the event. To send all the details together, we have to create an e-mail template. An organization can use an e-mail template with the following mentioned features:
- Web-to-Lead
- Web-to-Case
- Email-to-Case
- An assignment rule
- An autoresponse rule
- The escalation rule
Types of e-mail templates
You can create four different types of e-mail templates in Salesforce. They are as follows:
- Text: All the users can customize text e-mail templates.
- HTML with a letterhead ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.