Scenario-based e-Learning: Evidence-Based Guidelines for Online Workforce Learning

CHAPTER 8

DESIGNING FEEDBACK AND REFLECTION

Imagine you are taking a lesson on diagnosing and treating a sick cat. You have access to the owner’s description of symptoms, your own examination results, as well as data from various tests you ordered. You begin by reviewing the data, then ordering and interpreting test data, and, finally, selecting a treatment plan. However, you receive no response to your selections. You don’t know whether the cat died or improved. You don’t know whether you ordered the right tests or whether you interpreted them correctly. In fact, you don’t know much more at the end of the episode than you did at the start. Imagine, in contrast, that after you make a treatment decision, the clock fast forwards, and you see a ...