November 2010
Intermediate to advanced
352 pages
8h 51m
English
Content preview from Secrets of Power Negotiating, 15th Anniversary Edition
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Chapter 33
Always Congratulate the Other Side
However poorly you think the other person may have done in the negotiations, you should always congratulate the other side when you’re through negotiating, Say, “Wow—did you do a fantastic job negotiating that. I realize that I didn’t get as good a deal as I could have, but frankly, it was worth it because I learned so much about negotiating. You were brilliant.” You want the other person to feel that he or she won in the negotiations.
When I published an earlier book on negotiating, a newspaper reviewed it and took exception to my saying that you should always congratulate, saying that it was clearly manipulative to congratulate the other side when you didn’t really think that they had won. I disagree. ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.