About the Author
Cindi Reiman is the president and founder of the American Hospitality Academy and Soft Skills AHA. Since 1986, the American Hospitality Academy, in partnership with premier resorts and hotels throughout the United States, has been the bridge between colleges and industry, providing career-focused soft skills curriculum and structured training for thousands of students and young adults. Through this close working relationship with top industry leaders, Cindi and her team developed an appreciation for and clear understanding of how to best teach the 21st century soft skills that are essential to career and life success.
In 2005, in partnership with the American Hotel and Lodging Association, AHA created the college internship manual SERVLEAD (Service Leadership in a Multicultural Workplace). This comprehensive and first-of-its-kind soft skills manual provided professional development and leadership coursework, training competencies, and an industry certification to students who successfully completed the program.
In 2018, Cindi launched Soft Skills AHA, a series of online development programs designed to meet the demand of companies around the world that more and more are hiring for attitude and training for aptitude. Soft Skills AHA’s engaging career readiness curriculum and positive online learning environment emphasizes the essential employability traits necessary to be successful both in the workplace and in life.
Forever dedicated to bridging the gap between ...
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