Chapter 4
Being Clear with Interpersonal Communication
IN THIS CHAPTER
Understanding the importance of good communication skills
Using the three Vs of interpersonal communication
Identifying the ten listening blocks that break down communication
Communicating with strong verbal and nonverbal messages
In this chapter, I talk about, well, talking. But we also talk about listening, which is one of the most important soft skills you can acquire in pursuing work and life success. Most importantly, I talk about connecting.
It’s a fact: People who are able to truly connect with others … You can make positive connections with your co-workers, managers, friends, and family members in all kinds of ways, and they all include the ability to communicate clearly and effectively.
Making all the Right Connections
Are you the kind of communicator that gets as good as you give? A good communicator really listens when someone is talking by concentrating on the speaker’s words and voice inflections. A good communicator also watches to see what the speaker isn’t saying in actual words but is clearly ...
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