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Soup: A Recipe to Nourish Your Team and Culture by Jon Gordon

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Chapter 5. Another Bowl

The temptation to return proved too great, and as Nancy sat in Grandma's Soup House the next day, she thought about her long morning filled with conference calls, discussions, and ideas to increase sales. She had considered asking Brenda to have lunch brought in, but Grandma's Soup House kept popping into her head. She had to find out what made the soup so good, and besides, it was also a good excuse to enjoy another bowl. Brenda had wanted to come along, but she had too much work to do, and besides, Nancy thought Grandma would be more likely to reveal her secrets if she came alone. She promised Brenda that she would bring back a bowl of soup for her.

Nancy finished her soup, marveling at the number of people who stood in line waiting to eat. The line was even longer today than yesterday. Yet it moved quickly, and people didn't seem to mind waiting. Or perhaps they minded, but the soup was worth it. She watched as people in line smiled in anticipation of their order, started conversations with complete strangers, and excitedly explained the ordering process to the rookies who had never been to Grandma's Soup House before. The thought occurred to her that great soup makes people happy and brings people together. She pulled out her notebook and wrote this down. When she looked up, she saw Peter walking out of the kitchen. They made eye contact, and he walked over to greet her.

"It's great to see you again," he said. "I'm so glad you came back. Grandma is going ...

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