Preface

This is yet another book about how to sell more successfully. So what makes it different from the more than 1000 sales books already published? Two things:

1. It’s about the larger sale. Almost all existing books on selling have used models and methods that were developed in low-value, one-call sales. In the 1920s, E. K. Strong carried out pioneering studies of small sales that introduced such new ideas to selling as features and benefits, closing techniques, objection-handling methods, and open and closed questions. For more than 60 years, these same concepts have been copied, adapted, and refined with the assumption that they should apply to all sales. Even the few writers who have tried to give some advice on larger sales have based ...

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