November 2011
Intermediate to advanced
170 pages
3h 6m
English
Content preview from Strategic Business Development for Information Centres and Libraries
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List of figures and tables
Figures
3.1. PCMAC model for competitive intelligence 26
8.1. Matrix for SWOT analysis 122
8.2. Scenario planning at a public library 124
8.3. Matrix for impact analysis 126
8.4. Example of a template for review of the business: overview 128
8.5. Example of a template for review of the business: single services 129
8.6. Example of a spider diagram 132
8.7. Matrix for benchmarking 134
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.