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About the Author
Neera Bhansali, PhD, received her doctoral and masters degrees in business from
RMIT University, Australia, and BA from Calcutta University, India. Dr. Bhansali
is an expert in areas of strategic planning, strategic alignment, data governance, and
data warehousing. Over the past twenty years Dr. Bhansali has facilitated transfor-
mations and provided strategic direction to organizations in manufacturing, air-
line, consulting, media, finance, and healthcare industries in Asia, Australia, and
North America.