image CHAPTER 7 image

The Playbook

               Plans are nothing; planning is everything.

DWIGHT D. EISENHOWER

It’s time to pull all the strategies, tips, and tools together into a concise playbook. All coaches, employees, and supporting team members need a well-thought-out plan if they want to cross the finish line successfully.

A theme for an effective playbook emerged through our discussions with human resources and line leaders.

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