Glossary
- Action
- Next step to progress with testing and de-risking a business idea; informed decision to abandon, pivot, iterate, or continue testing.
- Affinity sorting
- An exercise used to organize ideas and data in which ideas are sorted into groups or themes based on their relationships.
- Assumption
- A statement or fact that we believe to be true; a statement in which we take something for granted without any evidence to support it.
- Assumptions mapping
- A team exercise where desirability, viability, and feasibility assumptions are explicitly written down and then decided upon.
- Business Model
- Rationale of how an organization creates, delivers, and captures value.
- B2B
- Business to business; exchange of products or services between businesses.
- B2C
- Business to consumer; exchange of products or services between businesses and consumers.
- Business Model Canvas
- Strategic management tool to design, test, build, and manage (profitable and scalable) business models.
- Call to action (CTA)
- Prompts a subject to perform an action; used in an experiment in order to test one or more hypotheses.
- Conversion
- When a customer interacts with your ad and then takes an action that is valuable to your business.
- CSAT
- Short for customer satisfaction.
- Customer development
- Four-step process invented by Steve Blank to reduce risk and uncertainty in entrepreneurship by continuously testing the hypotheses underlying a business model with customers and stakeholders.
- Customer gains
- Outcomes and benefits customers ...
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