November 2017
Intermediate to advanced
256 pages
6h 50m
English
book
The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience
by Christina Dempsey
Content preview from The Antidote to Suffering: How Compassionate Connected Care Can Improve Safety, Quality, and Experience
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CHAPTER4Compassionate Connected Care
IN 2013, BRANDY, a 36-year-old medical sales rep, was diagnosed with thyroid cancer. The fear of the diagnosis was bad enough for her and her young family, but it was made all the worse by the unnecessary anxiety and stress Brandy suffered while trying to advocate for herself when it seemed like no one in healthcare would.
Some 18 months earlier, Brandy had started to feel run down. She was just overworked, she thought. But was she? She was feeling cold all the time, sleepy, angry—just plain bad. To cope, she drank energy drinks and took naps in her car between surgical cases (her job was to sell interventional ...
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