Chapter 1

1. Merriam-Webster, s.v. “patient,” accessed July 7, 2017,

2. Because of its unfortunate etymology and association with passivity (e.g., waiting around patiently for doctors or nurses), some medical professionals seek to retire the term “patient” (Ann Robinson, “Some Doctors Want to Scrap the Term ‘Patients’. As a GP, I Have a Better Idea,” Guardian, May 11, 2017,

3. Thomas H. Lee, “The Word That Shall Not Be Spoken,” New England ...

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