We would like to thank all our clients for their contributions to the development of the BASICS model over the years.

We would also like to acknowledge the authors of The Lean Practitioner Field Book: Fred Whiton, Joyce Kerpchar, Pat Grounds, Chris Lewandowski, and Steve Stenberg; and Leveraging Lean in Healthcare—Dr. George Mayzell, Joyce Kerpchar—on which this book is based.

In addition, we would like to thank MaryBeth Protzman, James D. Root, P.E., C.P.I.M., Jeremy Horn, Deepa V. Kamat, Mike Oswald, Dr. Tom Brady, Maureen Harte, and Mike Meyers for their valuable feedback on and contributions to an earlier draft of the book.

We would like to thank Rhidian Roach and Cory Liffrig of Six Sigma Solutions for their contributions ...

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