The second S in our BASICS model stands for Sustain (see Figure 7.1). Sustaining means it is self-sustaining and improving. It means you don’t have to check. It is not dependent on a person but is now part of the company’s culture. It means we welcome audits and look forward to visits from any outsider that can highlight gaps and give us opportunities to improve.
Figure 7.1 The BASICS six-step model for Lean implementation—sustain. (Source: BIG Training Materials.)
Document the Business Case Study
Once we have completed the implementation we use the chrono file, which we have kept updated throughout each BASICS ...