I started working with Lean in 1985, but back then it wasn’t called Lean; it had other names, like Total Quality (TQ) and Continuous Improvement.

At Bendix Communications Division, a group of us called the “hats” team began working with our GM, David Passeri, to find a way to improve our batch circuit-board facility. At that time, Jim Womack’s book, The Machine that Changed the World and Joel Barker’s Business of Paradigms video came out. These two methodologies were our springboard to starting Lean.

Eventually, under the direction of Vic Chance, Dan Daino, and Jim Robinson, we completed the conversion from batch to one-piece flow and turned the plant into a world-class Lean facility, where we eliminated the stockroom building, and were ...

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