CHAPTER 5

Talent Scout: Turning all Employees into Recruiters and Producers

Performance Management: AlwaysBegin with the End in Mind

Performance management is about managing the inputs—time, people, money, resources—to maximize the outputs. How do you continually increase your employees’ performance? The idea is maximum outputs with minimal inputs, which is the basis for dramatic ROI.

Performance management is more than metrics; it’s about results. Results come from your strategy, your leadership mindset, and your culture. It looks like Figure 5.1:

images

Figure 5.1   Performance management factors

Results include the outcomes that you generate for ...

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