Getting a slot in Ross’s calendar is difficult. He’s traveling a good 70% of the time and when he is in his office, just about everyone wants or needs to meet with him. Looking back, it seems the longest conversation I’ve had with Ross was on our flight from Frankfurt to Chicago. “Maybe I should take more long-haul flights with Ross,” I mutter to myself. I pick up the phone and dial Helen, Ross’s assistant.
Helen is the epitome of Midwestern cheerfulness. “Thomas, sorry to keep you waiting for so long. Ross just bumped Kevin Borr off his calendar ...
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