November 2013
Intermediate to advanced
208 pages
4h 42m
English
book
The Definitive Guide to Supply Chain Best Practices: Comprehensive Lessons and Cases in Effective SCM
by CSCMP, Robert Frankel
Content preview from The Definitive Guide to Supply Chain Best Practices: Comprehensive Lessons and Cases in Effective SCM
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13. UPS Logistics and to Move Toward 4PL—or Not?
Remko van Hoek, Cranfield University, School of Management
Introduction
The fourth-party logistics provider (4PL) participates in supply chain coordination instead of just providing operational logistics and fulfillment services, like a traditional third-party logistics provider (3PL) would. The implementation of a 4PL model required a major transition for UPS, which has its heritage in express and physical logistics services, toward a more integral involvement in customers’ supply chains, with a greater impact on customer supply chain performance and strategy. Sample UPS customer relations such as with Cisco Systems show how the potential of a 4PL approach for logistics service providers lies ...
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