The Effective Security Officer's Training Manual, 3rd Edition

Chapter 26

Crowd Control

Civil Disturbances and Labor Strikes

Abstract

This chapter provides security officers with the necessary techniques to control a crowd by observing the spectators rather than the event itself. Security officers need to stay on the fringe of the crowd and avoid going inside the crowd. An important aspect of crowd control is to keep the crowd leaders and troublemakers under constant surveillance so as to prevent any negative actions from escalating.

Keywords

Civil disorder; Loss of identity; Psychological factors affecting a crowd; Unfair labor practices

Most security officers will encounter crowds every day in the normal duties they perform. Usually these crowds will be well behaved, such as in a shopping mall, school, or athletic ...