October 2012
Intermediate to advanced
208 pages
4h 10m
English
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Copyright 2002 John P. Kotter and Deloitte Consulting LLC
All rights reserved
No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@hbsp.harvard.edu, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.
The authors are in no way affiliated with Heart of Change; Change of Heart Associates, of Baldwinsville, New York.
Library of Congress Cataloging-in-Publication Data
Kotter, John P., 1947–
The heart of change : real-life stories of how people ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.