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The Heart of Change
book

The Heart of Change

by John P. Kotter, Dan S. Cohen
October 2012
Intermediate to advanced
208 pages
4h 10m
English
Harvard Business Review Press
Content preview from The Heart of Change

Step 2

Build the Guiding Team

A feeling of urgency helps greatly in putting together the right group to guide change and in creating essential teamwork within the group. When there is urgency, more people want to help provide leadership, even if there are personal risks. More people are willing to pull together, even if there are no short-term personal rewards. But additional effort is necessary to get the right people in place with the trust, emotional commitment, and teamwork to do the job. That’s the step 2 challenge.

When the Team Is Not a Team

A common step 2 problem is that those who should be driving change are not doing their job, and nobody wants to confront the issue.

The Blues versus the Greens

From Gary Lockhart

Nobody wanted to admit ...

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Publisher Resources

ISBN: 9781422187340