The BackstoryHow to Use This BookPart I: The Core BUsChapter 1: Q-stepChapter 2: PlaybackChapter 4: ValidateChapter 5: LinkupChapter 6: PauseChapter 7: ExtractPart II: The Core SkillsChapter 8: Coaching SkillsChapter 9: Feedback SkillsChapter 10: Productivity SkillsChapter 11: Effective One-on-OnesChapter 12: Strategic ThinkingChapter 13: Meetings MasteryChapter 14: Leading ChangeChapter 15: People Development