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The Long-Distance Leader by Wayne Turmel, Kevin Eikenberry

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Chapter 11

Understanding and Building Trust at a Distance

Few things can help an individual more than to place responsibility on him, and to let him know that you trust him.

—Booker T. Washington

Liz has always prided herself in being a leader who could build trust—it was part of what made her a successful leader. But once she began leading a remote team, she felt at a loss. She wanted to build the sort of positive relationships she always had, but now she had these new team members she didn’t know and seldom saw. She struggled until she began to understand the dynamics of trust differently. Once she had a bigger picture, she proceeded to be more successful with her new remote ...

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