Chapter 1

1. The survey was conducted between June and September of 2017 and continues today. To take part in the survey and add your voice, go to

2. Jean M. Twenge, iGen: Why Today’s Super-Connected Kids Are Growing Up Less Rebellious, More Tolerant, Less Happy—and Completely Unprepared for Adulthood (New York: Atria Books, 2017).

Chapter 2

1. Andrew Filev, “The Future of Remote Teams: How to Fine-Tune Virtual Collaboration” (paper presented at PMI® Global Congress 2012—North America, Vancouver, British Columbia, Canada),

2. Bureau of Labor Statistics, “American Time Use Survey—2016 Results,” news release no. USDL-17-0880, ...

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