Chapter 14
Getting Honest Feedback
Feedback is the breakfast of champions.
—Ken Blanchard, management expert and leadership author
Nicole wants to be an effective leader. She works hard, trying to keep up with the latest leadership practices. But all that effort sometimes leaves her frustrated and confused. She wants to know how she is doing and often second-guesses herself. At the end of the day, she doesn’t have a clear picture of how successful she is. This leaves her more than frustrated; it severely hampers her confidence too.
When you work apart from those you lead, you typically lack the instantaneous feedback needed to function at a high level. As leaders, if we don’t ...
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