December 2025
Intermediate to advanced
368 pages
9h 6m
English
Data-informed decisions that honor human experience improve quality of outcomes.
THE TIN MAN BEHAVIOR
Using data, especially easily quantifiable metrics, as a crutch in complex decision-making and devaluing human experience for data’s supposed “objectivity” in the process
THE RESULTS
• False certainty that leads to bad decisions
• Overreliance on simple metrics that miss context and lead to poor decisions
• Ignoring valuable human experience and judgment
How Octopus Organizations Behave Instead
• They invest in data literacy that emphasizes critical thinking about data.
• They balance quantitative and qualitative insights and treat data as a tool, not a replacement for judgment.
• They foster collaboration ...
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