index
actions
authenticity of your, 57–59
coordinating words and, 47, 105
in tests of values, 42–48
advertising, word-of-mouth, 79
agenda, intent and, 69
Angelou, Maya, on treatment of others, 75
APCO Worldwide, 5
appreciation, expressing, 122–123
asset(s)
intangible, 158–159
reputation as, 5–6
tangible, 158
Athanassiades, Ted
attention, 90
authenticity, 51–65
in company culture, 54–57
and confidence, 52–54
in dealings with clients, 59–61
in the digital world, 61–62
and openness, 56–57
of personal and professional reputations, 54
in sales, 62–63
and transparency, 64
and values, 35–36
of your actions, 57–59
as your legacy, 64–65
authority, sharing, ...
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