April 2018
Beginner
186 pages
5h 22m
English
Start with the customer in mind.
Define and communicate the mission and vision.
Synthesize an integrative operating model.
Identify metrics that matter.
Pivot or persevere.
I describe each of the concepts and their practical implementation, and I review examples of how each of these concepts applies at an enterprise level. I analyze successful implementations and discuss the danger of “doing” ...
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