The Quick and Easy Performance Appraisal Phrase Book

Index

ability

to handle stress, 94–95

to work solo, an employee’s, 63–64

absentee employee, 132–133

achieving goals, 150–151

adversity, dealing with, 101–102

alcohol use, 126–127

analytic skills, an employee’s, 37–38

appraisal,

how to involve others in the, 32–33

how to narrow the focus of the, 33–34

assertiveness, 141–142

atmosphere, how to create a relaxed, 24–25

attendance, 114–115

attention

to detail, 157–158

to safety, 115–116

attitude, 83–107

overall, 84–85

body language, 139

brief, how to keep things, 27–28

brownnosing, 76–77

bullying, 121–122, 185–186

burn-out, 161–162

calls, personal, 125–126

change, handling, 96

coaching skills, 171–172

communicate effectively, an employee’s ability to, 65–66

communication, 135–146

verbal, 137

written, ...