Part 3Interpersonal Skills

Interpersonal skills are arguably one of the most important factors in the success—or failure—of any career or company. A lack of them can impede or even completely derail the career of even the most talented employee, so always make sure you cover this in your reviews.

“Interpersonal skills” as a competency is a large umbrella, but this is by design. There is no real way to measure these skills by using metrics; therefore, evaluating them is a subjective process. For example, how do you measure just how friendly someone is? This is an area where you’ll need to be careful to avoid letting your personal prejudices and past history unduly affect your opinions and how you couch things.

Sometimes it’s also a good idea to ...

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