October 2009
Intermediate to advanced
132 pages
2h 5m
English
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Acknowledgments
The first people we want to thank are the people who helped create the SERVE model for Chick-fil-A. They are Lee Burn, Mark Conklin, Cynthia Cornog, Phil Orazi, and Tim Tassopoulos. Their insight, diligence, and hard work were the catalyst for this work. Thank you!
It must also be known that Truett Cathy, Jimmy Collins, and the other leaders of Chick-fil-A have field tested the principles in this book for decades. These men and women have shown the way for countless emerging leaders. They are a real-world testimony to the power and validity of what you have read in this book. Thank you for showing all of us how to SERVE!
We must also thank Donna Miller, Fran Plunkett, Steve Gottry, and Martha Lawrence for their outstanding efforts ...
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