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The Secret, 2nd Edition by Mark Miller, Ken Blanchard

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Where Are You Going?

It wasn’t long until Debbie was scheduled to meet with Jeff again. She was excited to share the ways she had been able to serve since their last meeting.

“Good morning, Jeff,” she said as she walked in carrying a box of his favorite donuts.

“How did you know?” Jeff asked.

Debbie smiled. “I’m learning to listen and observe more carefully,” she said.

“Thank you, Debbie. That was very thoughtful.”

“Jeff, you were right. I discovered that I could serve people regardless of my position in the organization. I made a list just as you requested.”

“Wonderful! Let’s take a look.”

“I bought coffee for my staff. I picked up trash in the parking lot on my way into the office the other day. I listened to two of my team members who wanted ...

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