March 2023
Intermediate to advanced
242 pages
4h 34m
English
The service-oriented enterprise is composed of a myriad of other services at many different scales. As shown in Figure P3-1, we can describe each of these as belonging to one of four categories: delivery, management, coordination, and pervasive quality.

An illustration of a cyclic process consists of 4 categories of services. They are pervasive, delivery, coordination, and management services.
Four categories of services
But in itself, this doesn’t tell us much about how the services interrelate with each other in practice, and it also doesn’t tell us much about how to describe that real-world ...