The Service-Oriented Enterprise: Learn Enterprise Architecture and Its Viable Services

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023

T. GravesThe Service-Oriented Enterprisehttps://doi.org/10.1007/978-1-4842-9189-4_6

6. Principles – Management Services

Tom Graves¹  

(1)

Tetradian Consulting, Eaglehawk, VIC, Australia

 

In the service-oriented enterprise, management is about what the enterprise knows, how it thinks, and how it decides. Although the details will differ with each enterprise, there is actually very little difference in overall function or content or even in structure – hence one reason why managers may move from one enterprise to the next with relative ease, and relative success.

There’s a subtle trap here that has killed many a company, and is very difficult to spot if you’ve ...