The Skilled Facilitator, 3rd Edition

Chapter FiveEight Behaviors for Mutual Learning

In this chapter, I describe the eight behaviors of mutual learning, describe what each behavior means, and show how you can use them to help a group become more effective.¹

Using the Eight Behaviors

The eight behaviors for mutual learning describe specific behaviors that improve group process and lead to the three mutual learning results: solid performance, stronger working relationships, and individual well-being. The behaviors stem directly from the mutual learning core values and assumptions.

Three Purposes for the Behaviors

The eight behaviors (Figure 5.1) serve several purposes. First, ...