November 2016
Intermediate to advanced
408 pages
11h 47m
English
Chapter OneThe Skilled Facilitator ApproachThis book is about helping groups get better results. If you're reading this, you may be exploring how to or are already working with groups. You may be serving as a facilitator, consultant, coach, or trainer. In any case, you want to develop facilitation skills to help groups become more effective.
Groups are the basic work unit in many organizations. Organizations are too complex for individuals alone to have all the information they need to produce products and services, or make key decisions, without creating unintended negative consequences. So, organizations create ...
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