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The Truth About Being a Successful Manager: The Essential Truths in 20 Minutes
book

The Truth About Being a Successful Manager: The Essential Truths in 20 Minutes

by Dr. Stephen P. Robbins
September 2007
Beginner
70 pages
55m
English
Pearson
Content preview from The Truth About Being a Successful Manager: The Essential Truths in 20 Minutes

TRUTH 14 Don’t blame me! The role of self-serving bias

Did you ever notice that people are pretty good at deflecting blame for failures, yet they’re quick to take credit for successes? This is not a random occurrence. In fact, it’s predictable.

Our perceptions of people differ from our perceptions of inanimate objects such as machines or buildings because we make inferences about the actions of people that we don’t make about inanimate objects. The result is that when we observe people, we attempt to develop explanations of why they behave in certain ways. Our perception and judgment of a person’s actions, therefore, will be significantly influenced by the assumptions we make about that person’s internal state.

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Publisher Resources

ISBN: 9780137001866Purchase book