10
Breakthrough Improvement
“There is no doubt that creativity is the most important human resource of all.”
Edward de Bono
Upon completion of this chapter, you will be able to:
- Explain creativity
- Understand innovation and types of innovation
- Discuss the S curve
- Describe TRIZ and systematic inventive value augmentation
- Explain value analysis and value engineering
Introduction
Businesses today operate in a highly turbulent and hyper-competitive environment. In such an environment, companies cannot sustain or enhance their performance just by cost-cutting or by focusing on core business. Today’s competitive advantage will not last for more than a few years. Companies have to recognize that transformation is a reality. In order to maintain a ...
Get Total Quality Management, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.