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TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments by Douglas R. Conant, Mette Norgaard

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Chapter 2. The Commitment to Mastery: THE CHOICE IS YOURS

The Commitment to Mastery: THE CHOICE IS YOURS

Leaders are doers. They build things, grow things, and move things forward. They shape the future by doing something better or bolder or more exciting. Unlike many who only dream of creating a better future, leaders are the dreamers who get things done, and the way they do that is by influencing others. First-line leaders create the energy and direction to lift the performance of their teams. Leaders of leaders do it by engaging an entire department, division, or organization.

The greater your responsibility, the larger the number of variables and the more skilled you need to be. The higher ...

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