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TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments by Douglas R. Conant, Mette Norgaard

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Acknowledgments

We thank our friends at Jossey-Bass for helping us bring this work to life. In particular, we are grateful to Susan Williams and Byron Schneider for guiding the completion of the project and to Warren Bennis for his endorsement of the work. We also appreciate the thoughtful discipline that Janis Chan brought to the writing of the final manuscript. Additional thanks go to John Hoover for helping us find the "spine" of our idea and to Bill George for helping us connect with Jossey-Bass.

A special acknowledgment goes to the staff and participants of the Campbell Soup Company CEO Institute, who helped us shape our thinking over the past five years. Their spirited approach to learning and growing as leaders both inspired and humbled ...

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