O'Reilly logo

TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments by Douglas R. Conant, Mette Norgaard

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Coda

Leadership is hard. The pressures are mounting, the complexities are escalating, the demands are never-ending, and even if you were to work 24/7, you could never get everything done. That is just the way it is.

Yet no matter how hard it can be to achieve ever higher levels of performance, we believe you can approach each day with a sense of optimism and focus your energy on the things you can control. When you are clear-headed and clear-hearted, you can consistently direct your attention to the issues that are material to the business, a matter of principle, or both. When you are clearly competent, you can engage the other people in a way that increases their commitment and confidence.

And you can start today. The beauty of TouchPoints is that ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required