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Troubleshooting Virtual Private Networks
book

Troubleshooting Virtual Private Networks

by Mark Lewis
May 2004
Intermediate to advanced
840 pages
20h 10m
English
Cisco Press
Content preview from Troubleshooting Virtual Private Networks

What to Do When Problems Occur

When problems do occur, all of the information mentioned in the previous section will stand you in good stead. But even if you are in possession of this information, you are going to need to work fast to gather facts relating to the issue.

The first thing that you should do is ascertain exactly what has gone wrong—establish what the facts are. Find out whether any changes have been made to the network and, if so, what. If possible, try to talk to people directly involved with any changes; secondhand information might not always be as reliable as you would like.

Also, if it becomes apparent during the troubleshooting process that there are multiple issues involved, be sure that you tackle one problem at a time. Any ...

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Publisher Resources

ISBN: 1587051044Purchase book